Our team
Jason Lim
Chief Executive Officer (CEO)
Daniel Lim
Partner and Vice President, Business Development
Nicholas Tan
Partner and Chief Financial Officer (CFO)
Benjamin Tan
Managing partner
Daniel Lim
Chief Technology Officer (CTO)
Aisha Rahman
Head of product
Crypto Support
Customer Support & Assistance
If you have any questions about your account or our trading platform, please contact your assigned broker directly. If you still need to set up an account with a broker, let us know and we’ll connect you. If you encounter any issues with your broker’s support, don’t hesitate to contact us and we will take immediate steps to resolve the matter.
Support Hours
If you encounter any issues or have questions, Spark Xyvor's customer support team is available 24/7. If we're not reachable right away, rest assured we'll get back to you and resolve your enquiry at the earliest opportunity.